Partial outage - some services may be down for some clients

Incident Report for Easyship

Resolved

This incident has been resolved.
Posted Feb 03, 2023 - 21:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2023 - 20:21 UTC

Identified

We've identified the root cause for the website's partial outage and are currently working on a fix. Meanwhile, other affected services were recovered from the incident earlier.
Posted Feb 03, 2023 - 20:10 UTC

Update

We are continuing to investigate this issue.
Posted Feb 03, 2023 - 19:43 UTC

Investigating

We are currently investigating this issue.
Posted Feb 03, 2023 - 19:20 UTC
This incident affected: API (Core API, API-E) and Easyship Website.