Delays in order syncing and label generation

Incident Report for Easyship

Resolved

The incident has been resolved

Posted Apr 07, 2025 - 20:43 UTC

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2025 - 20:19 UTC

The issue has been identified and a fix is currently being tested

Posted Apr 07, 2025 - 20:17 UTC

We are currently experiencing delay in syncing orders, and generating shipping labels. Our engineering team is investigating the issue

Posted Apr 07, 2025 - 19:14 UTC

This incident affected: API (Core API) and Easyship Web App.